Plastic Point Shipping and Delivery Policy.
Thank you for choosing Plastic Point for your online shopping needs. This Shipping and Delivery Policy outlines our procedures and guidelines to ensure a seamless and reliable shopping experience.
1. Shipping Locations
Plastic Point currently offers shipping services to the following locations:
- We currently offer shipping to addresses within the United Kingdom and some other countries. We are actively working to expand our international shipping capabilities, so stay tuned for updates.
2. Shipping Methods
We offer a variety of shipping methods to cater to your specific needs:
- Standard Shipping: This is our default shipping method. Orders will be delivered within 3-7 business days to the shipping address provided.
- Express Shipping: For those who need their items quickly, we offer express shipping at an additional cost. Your order will be delivered within 1-3 business days.
- In-Store Pickup: If you prefer to collect your order in person, we offer an in-store pickup option at our store.
3. Shipping Costs
Shipping costs are determined based on the following factors:
- Order weight and dimensions
- Shipping method selected
- Shipping destination
Shipping costs will be calculated and displayed during the checkout process. We occasionally offer promotions with free or discounted shipping, so be sure to check for any ongoing offers.
4. Order Processing
Once an order is placed, our team will process it within 1-2 days business days. You will receive an email confirmation with the order details.
5. Tracking
We provide tracking information for all shipped orders. You can track your order’s status by using the tracking number provided in your order confirmation email.
6. Delivery Times
Delivery times may vary depending on the shipping method, destination, and any unforeseen circumstances. While we do our best to meet estimated delivery times, we cannot guarantee delivery on specific dates. Please refer to the estimated delivery times provided during the checkout process as a general guideline.
7. Delivery Address
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete address information. You can update your shipping address before your order is shipped by contacting our customer support team.
8. Delayed Shipments
In the event of a delay due to factors beyond our control, such as severe weather conditions, natural disasters, or carrier delays, Plastic Point will make every effort to inform you of the delay and provide a revised estimated delivery time. We appreciate your patience during such instances.
9. Delivery Confirmation
Upon successful delivery of your order, you will receive a delivery confirmation email. If you have concerns about delivery, please contact our customer support team for assistance.
10. Returns and Refunds
Please refer to our “Returns and Refunds Policy” for information on how to initiate a return and request a refund.
11. Contact Information
If you have any questions or need further assistance, please feel free to contact our customer support team through the following channels:
- Phone:
- Email: contact@plasticpoint.shop
Thank you for choosing Plastic Point. We aim to provide you with the best shopping experience, and your satisfaction is our priority. We appreciate your trust in us and look forward to serving you.